Tricia Helfer
Tricia Janine Helfer (born April 11, 1974) is a Canadian and American actress and former model. Helfer worked as a fashion model from 1992 to 2002 appearing in ad campaigns for Ralph Lauren, Versace, Chanel, and Giorgio Armani, and appearing in shows for Carolina Herrera, Christian Dior, Givenchy, and Dolce & Gabbana and others. She appeared on the cover ELLE, Cosmopolitan, Marie Claire, and Vogue, regularly in Maxim magazine and on the February 2007 cover of Playboy.
Also recorded as Tricia Janine Helfer
Tricia Helfer

Kevin Paul · CC BY 4.0
- Name
- Tricia Helfer
- Birth Name
- Tricia Janine Helfer
- Born
- 11 April 1974
- Birthplace
- Donalda, Alberta, Canada
- Occupation
- * Actress
- Nationality
- Canada and United States.
- Known for
- Battlestar Galactica.
- Languages
- English.
VALÉORINE Encyclopedia
VALÉORINE documentary reading
Documentary summary
Tricia Janine Helfer (born April 11, 1974) is a Canadian and American actress and former model. Helfer worked as a fashion model from 1992 to 2002 appearing in ad campaigns for Ralph Lauren, Versace, Chanel, and Giorgio Armani, and appearing in shows for Carolina Herrera, Christian Dior, Givenchy, and Dolce & Gabbana and others. She appeared on the cover ELLE, Cosmopolitan, Marie Claire, and Vogue, regularly in Maxim magazine and on the February 2007 cover of Playboy.
Admitted source layer · organised and presented by VALÉORINE
Reference Check
Propose documentary evidence for Tricia Helfer. A contribution is never written directly as fact: identity, source, rights and evidence gates still decide.
Sign in to contribute
World of VALÉORINE
Documentary connections
Only confirmed graph relationships appear here. Images are shown only when their identity and reuse rights both pass the documentary gate.
Documentary evidence
Documentary basis
Authority files
wikidata · Q229021 · wikipedia · Tricia Helfer
In this article
Biography
Biography
In 2002, Helfer relocated to Los Angeles to pursue an acting career. She is best known for her role as Number Six in the science fiction series Battlestar Galactica (2003–2009). She also portrayed the wife of God in the series Lucifer (2016–2021) and had a recurring role on the CBS sitcom Two and a Half Men.

Tricia Helfer steps out on the red carpet during the w:Calgary International Film Festival. Helfer was attending the gala showing Walk All Over Me, which she stars in. The film was shown at the Uptown Stage at 612 8th Avenue SW, Calgary, Alberta, Canada.
User:Thivierr · Self-made (Digital camera photo taken by uploader)

Thanks to a hurricane downpour and 50+ mph winds. I was stuck in a lobby with Tricia Helfer as she was waiting for her car. Just terrible heh. I think this was before Canada got BSG, so no one there really knew who she was at the time. While talking with her, I had to keep telling myself: Don't look down at the dress. Whatever you do, just DON'T. It didn't help that she's pretty tall and 10 minute
GabboT · Tricia Helfer
Key facts
Key facts
• Name — Tricia Helfer • Birth Name — Tricia Janine Helfer • Born — 11 April 1974 • Birthplace — Donalda, Alberta, Canada • Citizenship — * Canada • United States • Occupation — * Actress • model • Years Active — 1992–present • Height — 5 ft 10 in
Early life
Early life
Helfer was born in rural Donalda, Alberta, Canada, to Dennis and Elaine Helfer. She studied at William E. Hay Composite High School in Stettler, Alberta. She lived and worked on the family's grain farm with her three sisters, Trena, Tammy and Tara. Helfer was discovered at age 17 by a modeling agency scout while standing in line at a movie theatre.
Modeling
Modeling
In 1992, she won Ford Models' Supermodel of the World contest. Helfer retired from fashion modelling in 2002 and said all her shoots since then are related to projects or product endorsements. She has appeared in ad campaigns for Ralph Lauren, Versace, Chanel, and Giorgio Armani. Helfer has walked for top fashion shows, such as Carolina Herrera, Christian Dior, Claude Montana, Givenchy, John Galliano, and Dolce & Gabbana. Helfer has appeared on the covers of Flare, Amica, ELLE, Cosmopolitan, Marie Claire, and Vogue, among others. She also regularly appeared in photo shoots by Maxim magazine, was the magazine's wall calendar girl for 2005, and was ranked #57 on the Maxims Hot 100 Women of 2007. Helfer was also featured as the cover model for the February 2007 issue of Playboy. In 2026, Helfer launched an OnlyFans account.
Acting
Acting
• Illustration — Helfer at the 2007 Calgary International Film Festival Helfer relocated to Los Angeles in 2002 to pursue an acting career. Her first acting assignment was a co-starring role as Sarah on the television series Jeremiah. She later played a model named Ashleigh James on the May 16, 2002 episode of CSI: Crime Scene Investigation ("The Hunger Artist"). In 2002, she played Eva in the independent film White Rush. In 2003, she played Number Six on Battlestar Galactica. In 2004, she portrayed Farrah Fawcett in the telefilm Behind the Camera: The Unauthorized Story of Charlie's Angels. Concurrent with her role in Battlestar Galactica, Helfer began producing and hosting Canada's Next Top Model on May 31, 2006. She appeared in Spiral and The Green Chain later the same year. In October 2006, it was announced that Helfer would not return to host the second season of Canada's Next Top Model so she could concentrate on Battlestar Galactica. Helfer also played a major role in Electronic Arts' video game Command & Conquer 3: Tiberium Wars, as the high-level Nod general Kilian Qatar, along with her Battlestar Galactica co-star, actress Grace Park. She also starred in the episode "Roadkill" on the second season of Supernatural. Helfer had a recurring role on the CBS sitcom Two and a Half Men. She played Gail, best friend of Charlie's (Charlie Sheen) fiancée Chelsea (Jennifer Taylor). When Chelsea finds out that her friend is recovering from a breakup, she says she should do so at Charlie's house. Shortly after Chelsea and Charlie begin a trial separation, Gail begins a sexual relationship with Charlie.
Battlestar Galactica
Battlestar Galactica
In 2003, the television series Battlestar Galactica was used as the basis for a three-hour miniseries on the Sci Fi channel. The project was written and produced by Ronald D. Moore and directed by Michael Rymer. Helfer played the role of Number Six, a humanoid Cylon operative. She continued that role as a regular cast member in the TV series, which completed its fourth and final season on March 20, 2009. Due to the special nature of the Number Six character – there are many "copies" of Number Six with distinct personalities – Helfer has, in effect, played numerous roles on the series. In 2009, she reprised her role as Number Six in Battlestar Galactica: The Plan – a television movie that tells the story of the series from the Cylons' point of view. In 2012, she voiced a prototype Cylon in the prequel Battlestar Galactica: Blood & Chrome. Awards: • Leo Awards, Best Lead Performance By A Female in a Dramatic Series, Tricia Helfer ("Pegasus") Nominations: • Scream Awards, Breakout Performance, Tricia Helfer as Number Six • Scream Awards, Best Television Actress, Tricia Helfer
2008–2015
2008–2015
• Illustration — Helfer in 2015 In August 2008, Helfer appeared on the stage of NVISION 08, an event sponsored by NVIDIA, where she discussed her role in Battlestar Galactica as well as the use of computer graphics on the show. Helfer appeared in an episode of the NBC series Chuck, and as Michael Westen's nemesis in the USA Network series Burn Notice as "Carla Baxter". She appears as herself in Old 97's music video for their song, "Dance with Me". She guest starred in "Resonance", the second episode of Warehouse 13 as FBI Agent Bonnie Belski on Syfy. She made a guest appearance in the pilot episode of Fox's 2009 mid-season series Human Target. She has played several prominent video game roles in recent years; including Kilian Quatar in Command & Conquer 3: Tiberium Wars, Veronica Dare in Halo 3: ODST and EDI, the artificial intelligence aboard the Normandy SR-2 in Mass Effect 2 and Mass Effect 3. She voices Sarah Kerrigan in StarCraft II: Wings of Liberty and the expansion sets Heart of the Swarm and Legacy of the Void. Helfer voices Black Cat in The Spectacular Spider-Man and reprised her role in Spider-Man: Web of Shadows. Helfer joined the cast of Jerry Bruckheimer's TNT drama, Dark Blue, as FBI Special Agent Alex Rice. The show was cancelled in November 2010 because of low ratings. In October 2010, she made a guest appearance on Lie to Me. In 2011, she starred in The Black Keys' music video for "Howlin' for You". She made guest appearances in No Ordinary Family (2011), and Franklin & Bash (2011). In 2011, Helfer starred as Morgana, a necromancer, in the TV series pilot 17th Precinct from Ron Moore with Galactica ' s co-stars James Callis and Jamie Bamber. In October 2011, she got the lead role in the TV pilot Scent of the Missing as Susannah, a K-9 Search and Rescue Volunteer. In November 2011, she appeared in the Hallmark TV movie Mistletoe Over Manhattan. For 2012, she signed for the recurring role of Alex Clark in the new NBC TV Series The Firm. On May 16 and 23 of 2012, she appeared in the two-part season 7 finale of the CBS series Criminal Minds, in which she led a team of bank-robbing serial killers. She guest starred in the second season of the Jane Espenson web series, Husbands. In 2014, she played Molly Parker on ABC's Killer Women, a remake of the Argentinian drama Mujeres Asesinas, with producer Sofia Vergara. Also in 2014, she played Viondra Denniger, the steward and captain's wife of the titular starship in the miniseries Ascension on its long journey carrying people to populate a new world. Helfer voiced Sonya Blade in the fighting game, Mortal Kombat X, which was released in April 2015. In 2015, she appeared in the series finale of Falling Skies as the Espheni Queen, the leader of the alien race that had invaded Earth and devastated humanity. She also played Louise, a woman attending a doll convention, in the web series Con Man.
2016–present
2016–present
In 2016, Helfer was added to the main cast for the second season of the Fox series Lucifer, playing the vessel of the titular character's real mother and "Goddess of all creation". She served as the primary antagonist of Season 2, and a minor character in Season 3. In 2015–16, she played a recurring role as Evan Smith, a corporate attorney in the USA network series Suits. In 2019, she was added to the main cast for the fourth season of the SyFy series Van Helsing, playing Dracula, the Dark One, who is the ruler of the vampire species.
Personal life
Personal life
In 2003, Helfer married Jonathan Marshall, a lawyer whom she met at a mutual friend's birthday party. They separated in May 2017 and Helfer filed for divorce in January 2018, citing irreconcilable differences. The divorce was settled in 2019. In 2011, Helfer became an American citizen. She has four artificial discs in her back: two in her neck, resulting from an incident in which a piece of luggage was dropped on her head while she was sitting on an airplane, and two in her lower back from mishaps while doing her own stunts. She co-founded the charity web site "Acting Outlaws" with former Battlestar Galactica co-star Katee Sackhoff; the web site collects donations for several causes and charity events. She is also involved in various causes, from animal rescue to the Deepwater Horizon oil spill. In 2014, she appeared in a PETA video campaign, encouraging cat owners to keep their cats indoors. Helfer is a vegetarian.
Television
Television
• Year — Title — Role — Notes • 2002 — Jeremiah — Sarah — Episode: "The Long Road: Part 1" • CSI: Crime Scene Investigation — Ashleigh James — Episode: "The Hunger Artist" • 2003 — Battlestar Galactica — Number Six — Miniseries • 2004 — Behind the Camera: The Unauthorized Story of Charlie's Angels — Farrah Fawcett — Television film • 2004–2009 — Battlestar Galactica — Number Six — Main role, 73 episodes • 2006 — data-sort-value="Collector, The" | The Collector — Janis Eisner — Episode: "The V.J." • Canada's Next Top Model — Host — Cycle 1 • 2007 — Battlestar Galactica: Razor — Number Six — Television film • Them — Naomi Tyler Moore — Pilot • data-sort-value="Green Chain, The" | The Green Chain — Leila Cole — Television film • Supernatural — Molly McNamara — Episode: "Roadkill" • 2007–2009 — Burn Notice — Carla — Recurring role, 8 episodes • 2008–2009 — data-sort-value="Spectacular Spider-Man, The" | The Spectacular Spider-Man — Felicia Hardy / Black Cat (voice) — 3 episodes • 2009 — Battlestar Galactica: The Plan — Number Six — Television film • Hidden Crimes — Julia Carver — Television film • data-sort-value="Dealership, The" | The Dealership — Rachel Carson — Unsold television pilot • Chuck — Alex Forrest — Episode: "Chuck Versus the Broken Heart" • Warehouse 13 — Bonnie Belski — Episode: "Resonance" • 2009–2011 — Two and a Half Men — Gail — 3 episodes • 2010 — data-sort-value="Super Hero Squad Show, The" | The Super Hero Squad Show — Sif (voice) — Episode: "O, Brother!" • Human Target — Stephanie Dobbs — Episode: "Pilot" • Dark Blue — Alex Rice — Main role (season 2), 10 episodes • Lie to Me — Naomi Russell — Episode: "Double Blind" • data-sort-value="Whole Truth, The" | The Whole Truth — Bitsie Katz — Episode: "Liars" • 2011 — No Ordinary Family — Sophie Adler — Episode: "No Ordinary Love" • Scooby-Doo! Mystery Incorporated — Amanda Smyth / Aphrodite (voice) — Episode: "Where Walks Aphrodite" • Franklin & Bash — Brett Caiman — Episode: "Go Tell It on the Mountain" • 17th Precinct — Morgana Kurlansky — Unsold television pilot • Mistletoe over Manhattan — Lucy Martel — Television film • 2012 — data-sort-value="Firm, The" | The Firm — Alex Clark — Recurring role, 12 episodes • Criminal Minds — Izzy Rogers — 2 episodes • Husbands — Pillow Girl #2 — 2 episodes • Battlestar Galactica: Blood & Chrome — Cylon Prototype — Episode: "Pilot" • Scent of the Missing — Susannah — Television film • 2012–2013 — Tron: Uprising — The Grid (voice) — 19 episodes • 2013 — Community — Lauren — Episode: "Conventions of Space and Time" • Finding Christmas — Ryan Harrison — Television film • Dangerous Intuition — Kate Aldrich — Television film • 2014 — Killer Women — Molly Parker — Lead role, 8 episodes • data-sort-value="Librarians, The" | The Librarians — Ms. Willis — Episode: "And the Horns of a Dilemma" • Ascension — Viondra Denninger — Miniseries • Spun Out — Claudia — Episode: "Parental Indiscretion" • 2015 — Suits — Evan Smith — 3 episodes • Key & Peele — Agent Jackson — Episode: "The Job Interview" • Falling Skies — Espheni Queen (voice) — Episode: "Reborn" • Con Man — Louise — 4 episodes • Rick and Morty — Donna Gueterman (voice) — Episode: "The Wedding Squanchers" • 2016 — Powers — FBI Special Agent Angela Lange / Lynx — Recurring role (season 2) • Operation Christmas — Olivia Young Roberts — Television film • Robot Chicken — Kris Monroe / Ms. Delacroix / Colette (voices) — Episode: "Food" • 2016–2018, 2020–2021 — Lucifer — Charlotte Richards / Mom / Shirley Monroe — Main role (2–3); Guest (5–6) • 2017 — Sun, Sand and Romance — Kate — Television film • 2019 — S.W.A.T. — Elle Trask — Episode: "The B-Team" • Creepshow — Lydia Layne — Segment "Lydia Layne's Better Half" • 2019–2021 — Van Helsing — Dracula / Olivia — Main role (season 4 & 5) • 2019 — It's Beginning to Look a Lot Like Christmas — Sarah Reed — Hallmark Television Film • 2021 — Big Shot — Mrs. Grazinsky — Episode: "This Is Our House" • data-sort-value="Rookie, The" | The Rookie — Claire Ivey — Episode: "Five Minutes" • 2022 — Step Up: High Water — Erin — Recurring role (season 3) • 2025 — Tomb Raider: The Legend of Lara Croft — Mila (voice) — 6 episodes • 2026–present — Anna Pigeon — Molly Pigeon — recurring role
Video games
Video games
• Year — Title — Role — Notes • 2007 — Command & Conquer 3: Tiberium Wars — Kilian Qatar • Command & Conquer 3: Kane's Wrath • 2008 — Spider-Man: Web of Shadows — Felicia Hardy / Black Cat • 2009 — Halo 3: ODST — Captain Veronica Dare • 2010 — Mass Effect 2 — EDI • StarCraft II: Wings of Liberty — Sarah Kerrigan • 2012–2013 — Mass Effect 3 — EDI • 2013 — StarCraft II: Heart of the Swarm — Sarah Kerrigan • 2015 — Mortal Kombat X — Sonya Blade • StarCraft II: Legacy of the Void — Sarah Kerrigan
Film
• Year — Film — Role — Notes • 2000 — Eventual Wife — Inga — Short film • 2003 — White Rush — Eva • 2006 — data-sort-value="Genius Club, The" | The Genius Club — Ally Simon • Memory — Stephanie Jacobs • 2007 — Spiral — Sasha • data-sort-value="Green Chain, The" | The Green Chain — Leila Cole • Walk All over Me — Celene • 2008 — Inseparable — Rae Wicks • 2009 — Green Lantern: First Flight — Boodikka (voice) — Direct-to-video • Open House — Lila • 2010 — data-sort-value="Beginner's Guide to Endings, A" | A Beginner's Guide to Endings — Miranda • 2011 — Bloodwork — Dr. Wilcox • PostHuman — Kali (voice) — Short film • 2012 — data-sort-value="Forger, The" | The Forger — Sasha • 2014 — 37 — Christina • Authors Anonymous — Sigrid Hagenguth — Also known as Strudel • 2015 — Isolation — Lydia Masterson • 2019 — Bombshell — Alisyn Camerota • 2021 — Save Ralph — Cottonballs the rabbit (voice) — Short film • 2022 — Spin Me Round — Sofia • 2024 — data-sort-value="Great Salish Heis, The" | The Great Salish Heist — Gloria • 2025 — Hello Beautiful — Willow • Primitive War — Sofia Wagner
Notes from the source article
Cited by Wikipedia
Notes from the source article
These works are cited by the source article, in its own numbering. They are recorded as its citations, not as sources VALÉORINE has verified.
- 1.Tricia Helfer. Thanks for all the bday wishes. Feeling lots of love today. 454678261608366080.
- 2.On The Mark Press. Famous Female Actors Gr. 4-8. 9. 978-1-77072-777-9.
- 3.Tricia Helfer Profile. TV Guide.com.
- 4.Tricia Helfer profile. Fashion Model Directory.com.
- 5.Maxim's Hot 100 Women of 2007. Maxim.com.
- 6.Robertson, Josh. The 50 Hottest Celebrities Who've Posed For Playboy: 42. Tricia Helfer. Complex.com. February 23, 2013.
- 7.People Magazine. "Battlestar Galactica's Tricia Helfer Joins OnlyFans".
- 8.Entertainment Weekly. "Battlestar Galactica alum Tricia Helfer joins OnlyFans".
- 9.yahoo!. "Tricia Helfer Embraces Freedom and Fun in Her New OnlyFans Journey".
- 10.Bio. TriciaHelfer.com. August 8, 2011.
- 11.The Unauthorized Story of 'Charlie's Angels'. Flixster.com. June 14, 2005.
- 12.Tricia Helfer – Canada's Top Model. BigBTV.com.
- 13.IMDb. The Green Chain (2007).
- 14.Toronto's Jay Manuel To Host Second Season of Canada's Next Top Model. CityNews.ca.
- 15.Yahoo! Business News. EA Reveals Command & Conquer 3 Tiberium Wars: Kane Edition.
- 16.Abrams, Natalie. Tricia Helfer to Guest Star on Two and a Half Men. TV Guide. October 15, 2009.
- 17.NVISION 08. Tricia Helfer official site.
- 18.Mitovich, Matt. Battlestar's Tricia Helfer to Handle Chuck. TV Guide. November 24, 2008.
- 19.Dark Blue Review. Tricia Helfer.com.
- 20.Sullivan, Brian Ford. Exclusive: TNT Cancels 'Dark Blue'. The Futon Critic.com. November 16, 2010.
- 21.Exclusive: Tricia Helfer to Crush on Lie to Me's Lightman. TV Guide.com.
- 22.The Black Keys' "Howlin' For You". IFC News. February 10, 2011.
- 23.Michael Chiklis Faces No Ordinary Cylon Invasion. Ugo.com. March 1, 2011.
- 24.Go Tell it on the Mountain. Clicker.com. August 3, 2011.
- 25.Tricia Helfer 17th Precinct Pilot. AOL TV.com. March 4, 2011.
- 26.Goldberg, Lesley. Battlestar Galactica's' Tricia Helfer Nabs Lead in TNT Pilot. The Hollywood Reporter. October 12, 2011.
- 27.Battlestar Galactica Babe Tricia Helfer to Appear in 'The Firm'. Daemons TV. August 19, 2011.
- 28.Vary, Adam B. 'Husbands': EP and star on season 2 of their gay-marriage web series. Entertainment Weekly. June 28, 2012.
- 29.IMDb name 1065454 Tricia Helfer
- 30.Ausiello, Michael. Tricia Helfer Joins Lucifer Season 2 as Literally the Mother From Hell. TV Line. June 21, 2016.
- 31.aol.com. Tricia Helfer Joins Cast of 'Lucifer'. Aol.video.
- 32.Tricia Helfer Talks Playing Dracula on Van Helsing. Den Of Geek. August 2019.
- 33.Leech, Eric J. Tricia Helfer profile. Urban Male Magazine. Spring 2008.
- 34.Mizoguchi, Karen. Tricia Helfer, Star of Lucifer & Battlestar Galactica, Files for Divorce from Husband of 13 Years. People.com. January 26, 2018.
- 35.'Battlestar Galactica' Star Tricia Helfer Settles Divorce, No Spousal Support for Either Side. theblast.com. May 1, 2019.
- 36.I became an American citizen yesterday. Very happy and proud to be an American!! And fellow Canadian's, I'm dual, so no hate. I'm both. 28313200579584000. January 21, 2011.
- 37.YouTube. Tricia Helfer on Lopez Tonight. August 4, 2010.
- 38.Helfer, Tricia. Right before my back surgery - was in so much pain there '@werdyo:Tricia Helfer @ Spike VGA's 2009 @trutriciahelfer. http://tinyurl.com/7bnt5d6'. 240164948976746496.
- 39.Harley, Bryant. Number 6 to Ascension: Tricia Helfer Talks. MotoUsa.Com.
- 40.Dittman, Earl. Tricia Helfer returns to Earth to go underground in 'Dark Blue'. Digital Journal.
- 41.Facebook. Tricia Helfer - And here's the picture of my neck right after surgery.
- 42.Who We Are. The Acting Outlaws.
- 43.Our Mission. The Acting Outlaws.
- 44.Fur Ball at the Skirball. KittenRescue.org.
- 45.Do Something!. Acting OutLaws.org.
- 46.Shehori, Steven. Tricia Helfer and PETA Urge Pet Owners to Keep Their Cats Indoors. ET Canada. April 10, 2014.
- 47."...we were eating vegan chili dogs while we were filming that scene. The prop department made them for me because I'm vegetarian."
- 48.Hamzeh Mystique Films Announces the Filming Commencement of HELLO BEAUTIFUL. PR Newswire. January 5, 2024.
- 49.Bibel, Sara. Tricia Helfer to Star in New Syfy Event Series 'Ascension'. TV by the Numbers. April 30, 2014.
- 50.Ausiello, Michael. Lucifer Ups Tricia Helfer to Regular as the Mother From Hell — First Photo. TV Line.com. July 20, 2016.
- 51.Boucher, Geoff. 'Van Helsing': Tricia Helfer Stakes Claim To Dracula Role & WWE Wrestling Star Also Added To Cast. Deadline Hollywood. May 14, 2019.
- 52.Tricia Helfer (visual voices guide) - Behind The Voice Actors. behindthevoiceactors.com.
- 53.Helfer, Tricia. No, I voiced Sonya Blade in it. 953067869612359680. January 15, 2018.
References
Citations
References
Each reference names the institution holding it, so a reader may go to the document itself.
reference work
Secondary witnessreference work
Secondary witness
The Encyclopedia exists whether or not anything is for sale. Corrections are recorded rather than overwritten, and every version of this record is kept. Published 14 August 2026.
Elsewhere in Film memorabilia
37,604 published records in this field, each with its sources named.
- Trevor WrightPerson
- Trey Edward ShultsPerson
- Trey WilsonPerson
- Tricia BrockPerson
- Tricia VesseyPerson
- Tricia WoodgettPerson
- Trieste Kelly DunnPerson
- Trilby GloverPerson
Best supported in this field
For owners
Own a work by Tricia Helfer?
A specialist will read what you send and tell you what the house can establish, what it cannot, and whether the object is suited to sale. There is no charge and no obligation. The object stays with you throughout; nothing is shipped to us unless it is arranged in writing beforehand.