Help and information
Everything you need, in one place
VALÉORINE is a selective online auction platform. Private-owner sales conducted by VALÉORINE are reviewed and catalogued before publication; admitted professional auction houses may also conduct their own catalogues under their own name. Buyers bid and pay through the platform, and these pages explain each part of the process.
Buying
Registering, bidding, paying and receiving a lot.
Consigning
Submitting an object, agreeing terms, despatching and being paid.
- Selling on VALÉORINEThe consignor's journey from submission to settlement.
- Selection and reviewHow objects are assessed, and why some are declined.
- Estimates and reservesHow values are formed, and why reserves stay confidential.
- Submit an ObjectBegin a submission. It takes a few minutes and costs nothing.
Money, delivery and trust
How funds move, how lots travel, and what is on the record.
- Payments and payoutsInvoicing, held funds and the conditions of release.
- Shipping and trackingDirect despatch by the consignor, under tracked services only.
- Trust and safetySelection, verification, confidentiality and the permanent record.
- Verify a recordCheck a VALÉORINE Verified Record independently.
Reading and reference
Scholarship, guidance and the questions we are asked most.
If your question is not answered here, write to us. Enquiries are answered in writing by the department concerned.
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