How do I keep my account secure?

Accounts · Revised 3 August 2026

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Use a long, unique password held in a password manager, never reuse it elsewhere, keep the email address on your account under your sole control, and sign out on shared devices. Tell us at once if you suspect any unauthorised access.

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If this answer does not address your circumstances, write to us. Enquiries are reviewed individually and answered in writing.

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