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How can I tell that a message is genuinely from you?

Privacy & Security · Revised 3 August 2026

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Genuine correspondence arrives from our authenticated domain and never asks you to send money to a bank account communicated by email alone. Our banking details do not change; if you receive a message saying that they have, do not act on it, and contact us through the site.

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If this answer does not address your circumstances, write to us. Enquiries are reviewed individually and answered in writing.

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